Since June 7, 2010 · With heartfelt thanks
16 years, with you beside us. Thank you for believing in us.
I began working in international trade on June 7, 2010. From those first steps to the company XUANHEYI is today, your continued support, trust and understanding have helped us find our footing and grow.
Over these 16 years, we have gained invaluable experience and built relationships with you that we deeply treasure. Thank you for placing your business and your confidence in our hands. As we look ahead, we will keep earning that trust through honest work, care and responsibility.
Treat people well · Work honestly · Put safety first · Take responsibility
Connections in motion
Every moment of a shared journey
- years
- 16
- months
- 04
- days
- 02
- hours
- 16
- minutes
- 40
- seconds
- 18
- 1
- connected record from request to settlement
- N:1
- several factories compared for one request
- 3×
- sources cross-checked for HS codes
- 19
- languages for our website and service introduction
A more connected way to trade
Less chasing for answers. More confidence in your buying plan.
You should not have to search chats and spreadsheets for every answer. We use bk OASystem to connect requirements, factory quotes, production updates and documents. Our team confirms key decisions and keeps the follow-up on record.
01QuotesFactory quotes sit in separate files, with specifications and payment terms still to check.We compare prices, minimum quantities, lead times and payment terms for the same specification. Differences are checked before you choose a sourcing plan.02CostThe product price is agreed first; freight and other charges are checked closer to shipment.Product cost, freight and our service fee are itemized. Destination customs charges are checked for each order, with the basis of any estimate explained.03ProgressProduction updates depend on ad hoc messages, and details can be lost during a handover.We follow agreed production milestones, record delay risks and share updates to help you plan stock and shipment.04DocumentsPacking details and invoices are prepared separately, so a quantity change needs several checks.PI, CI, PL and carton labels use the same order data. Our team reviews the documents before issuing them.05Know-howA repeat order means searching old messages to check specifications, prices and packaging.Factory quotes, approved samples and packing records stay with the order. We refer to them when you reorder and reconfirm current prices and lead times.What you gain
Close to China’s factories. Connected at every buying stage.
Factory quotes and follow-up, order records in our system, inspections and document checks before shipment: keeping these stages connected helps you plan your budget, stock and sales with a clearer view.
A clearer basis for your budget
Comparable factory quotes, suitable consolidation and itemized costs help you assess the full sourcing plan.
Factory comparison · Consolidation planning · Itemized quote
A team behind every milestone
From approved sample to production, inspection and dispatch, our team follows the plan and shares changes.
Approved sample · Production plan · Inspection records
Clear records for every order
Quotes, packing details and trade documents stay linked to one order, reducing repeated checks.
Order records · PI / CI / PL · Cost breakdown
Office
Teams share an office while supply-chain information arrives from factories further away.
Scattered details take time to check
Quotes, specifications and updates can be scattered across chats and files. Connected records make prices and delivery plans easier to assess.
From China to your US or UK destination
We follow the factory details. You can focus on your customers.
From finding factories and approving samples to inspection and dispatch, we coordinate around your buying plan. Choose the full service or help with specific stages; scope, deliverables and fees are stated in the quote.
S/01Direct factory sourcing
We clarify specifications, quantities and packing requirements, then compare quotes, minimum quantities and lead times from several factories. Direct sourcing gives you a clearer basis for judging price differences.
S/02OEM / ODM production
Materials, functions, branding and packaging are agreed through the approved sample. We record revisions so production follows the sample and specifications both sides have confirmed.
S/03Production tracking and inspection
We follow production milestones and check quantity, appearance, specifications and packing before shipment. Photos and videos stay with the order, and we coordinate with the factory when issues arise.
S/04Packing & English labels
We check units per carton, dimensions, net and gross weights and CBM. English carton labels are prepared to your approved wording and the destination details agreed for your order.
S/05Export documents & logistics
Goods from several factories can be consolidated when order conditions allow. We prepare PI, CI and PL together and coordinate customs, origin records and air or sea freight with specialist providers.
S/06Product images and short videos
We turn specifications, product features and use cases into product-page images and short videos for US or UK audiences. AI assists with preparation; product information and English copy are reviewed before use.
Built in-house, used every day
The system saves time. Our people take care of the details.
bk OASystem connects requests, factory quotes, production, packing and documents to one order. Less repeated entry gives our team more time to check products and follow up with factories. Our people confirm quotes and shipment decisions.
Sample order US-0412Factory quotes
- Factory A · NingboCN¥18.40 · MOQ 1,000 · 22 days
- Factory B · YiwuCN¥16.90 · MOQ 2,000 · 18 daysSelected
- Factory C · TaizhouCN¥17.60 · MOQ 1,500 · 26 days
Production stages
- Material preparation
- Production
- Packing
- Inspection
- Dispatch
Documents
- PI
- CI
- PL
- English carton label preview
Clear requirements before factory quotes
AI extracts product names, specifications and quantities from images, Excel and PDFs, then assists with matching product records and past quotes. Our team checks the details before asking factories to confirm.
Factory quotes on comparable terms
Factory prices and terms stay on record. Once a quote is approved, its purchase cost is linked to the order, giving you a basis for comparison before purchase and a record for settlement.
Production milestones with follow-up
A Gantt chart records materials, production, packing, inspection and dispatch. Dependencies and delays help our team follow changes and keep you informed.
One order record, connected documents
Confirmed order data is used to prepare PI, CI, PL, contracts and carton labels, including carton counts, dimensions, net and gross weights and CBM. Our team reviews the files before export.
Customs records cross-checked
Product records, supplier information and past customs records are compared to flag differences in HS codes and supporting data. Our team reviews them before specialists confirm the declaration details.
Costs recorded for the next order
Purchasing, freight and other charges are linked to the relevant order, making the cost breakdown easier to check. Past records provide a reference for the next quote and settlement.
The system helps organize and check information. Our team confirms key specifications, quotes, documents and declaration details before they are used.
Our promises
We follow through on our commitments. Four principles guide our work, every day.
We listen to your requirements, confirm the details and follow through on what we agree. We keep you informed as work progresses and take responsibility for the tasks entrusted to us.
“Treat people well · Work honestly · Put safety first · Take responsibility” guides our decisions and daily work. We check key details, keep a record of decisions and changes, and explain any issues promptly, together with the next steps. We take responsibility for our part and work to put things right.
We review each order and put what we learn into practice, improving how we work with you.
Respect
Treat people well
We respect your requirements and decisions. We listen before recommending a course of action and explain the options, costs and risks clearly, so you have the information you need to decide.
What this means in practice
- Itemized quotes with traceable costs
- Clear factory comparisons, with the choice left to you
- Import difficulties and material risks raised early
Honesty
Work honestly
We explain what we know and check what we do not. We follow through on agreed tasks. If a difficulty or delay arises, we tell you what has happened, why, and what comes next, without waiting for you to chase us.
What this means in practice
- Production tracked by stage, with early notice of delays
- Updates at quotation, inspection and dispatch
- A dedicated contact from request to settlement
Safety
Put safety first
We review inspection results, documents and shipment details at critical stages. Clear procedures and records help us reduce omissions. We handle goods, payments and customer information with care.
What this means in practice
- Pre-shipment inspections with photo and video records
- HS code cross-checks and review before documents are issued
- Access-controlled customer data used for the relevant work
Ownership
Take responsibility
If a problem occurs, we explain the situation, take responsibility for our part and work to resolve it. We identify the cause, record the improvements and put them into practice on the next order.
What this means in practice
- Quotes, revisions, inspection results and costs kept with the order
- Issues found before shipment raised promptly with the factory
- Arrival and settlement reviewed, with lessons kept for future orders
From request to settlement
Eight steps. A clear record at each one.
Tell us what you need and the conditions that matter. We share the results of each stage in documents you can review.
- 01
Send your requirements
Share photos or links, specifications, expected quantity, intended use and target arrival date.
What you receiveRequest summary
- 02
Compare factories
We request quotes from several factories and confirm minimum quantities, packaging, lead times and payment terms.
What you receiveQuote comparison
- 03
Confirm the unit price
We itemize product cost, freight, clearance fees and duties to establish the landed unit price.
What you receiveItemized quotation
- 04
Order & production
Once the contract is agreed, we schedule the order and follow material preparation and production by stage.
What you receiveProduction schedule
- 05
Inspect before shipment
We check quantity, appearance, specifications and packaging, with photo and video records.
What you receiveInspection report
- 06
Packing & labels
We check carton dimensions and net and gross weights, prepare English labels to your approved instructions and calculate volume in CBM.
What you receivePacking list / labels
- 07
Export & freight
We prepare export documents and coordinate customs, origin certificates and transport with the relevant providers.
What you receivePI / CI / PL
- 08
Arrival & settlement
We confirm arrival and actual costs, and keep the records to support future orders.
What you receiveSettlement statement
Products we source
Everyday consumer goods are our core area.
These are the categories we handle most often. You are welcome to ask about others; we check factory availability and import requirements before quoting.
01Home & living
Household goods, living accessories, seasonal items
02Kitchen & tableware
Kitchen tools, storage containers, tableware
03Bathroom and cleaning
Bathroom accessories, cleaning tools and personal-care accessories
04Storage and interiors
Organizers, decorative items and soft furnishings
05Pet & outdoor
Pet supplies, camping and outdoor accessories
06Packaging & OEM
Custom packaging, branded giveaways, OEM products
Common questions
Before you place an order, here is what to expect.
What is the minimum order quantity?
Minimum quantities depend on the factory and product. We check them during quoting. If you want to test demand first, we can discuss samples or a smaller initial batch with the factory.
How are costs calculated?
The quote itemizes product cost, international freight, clearance fees and duties. Our service fee is stated according to the order size and scope, so you can see how the full sourcing cost is made up.
How long does a quote take?
Timing depends on the product, the detail in your specifications and the number of factories involved. Existing product and supplier records can help us prepare a quote sooner. We give you an estimated timeframe after reviewing the request.
Can I get samples first?
Yes. We confirm sample costs and shipping arrangements before proceeding. Samples and revisions are recorded with the order, and production follows the approved sample.
How do you control quality?
We track production against the schedule and check quantity, appearance, specifications and packing before shipment. We share photo and video records and work with the factory to address any issues found.
Who handles US or UK import clearance and origin documents?
We prepare export documents from the confirmed order and coordinate supporting origin information. Your appointed customs broker or the relevant specialist handles destination clearance and confirms product requirements, duties and any preferential treatment. We keep the records ready for their review.
Can you prepare information and labels in English?
Yes. Quotations, progress summaries and agreed labeling materials can be prepared in English, with wording and formats reviewed for your US or UK business. We coordinate the corresponding Chinese instructions with the factory.
Can I see your system?
bk OASystem is our internal operating system and client data is separated by permission. We share progress, documents and cost details per order; if you are interested in the system itself, please ask us separately.
Request a free quote
Tell us what you need. Let’s make the next step clear.
Fill in your request to open an email draft you can review and send. You can also download the request and send it through another channel.
Other ways to reach us
Public contact details are being confirmed. You can download and save your request in the meantime.