Production and inspection
Pre-shipment inspection: what to check and how to read the report
Agree acceptance criteria, sampling scope, defect records and release authority so a pre-shipment inspection produces findings you can act on.
Provide agreed acceptance criteria before the visit
Supply approved specifications, reference samples, packaging files and critical test requirements, with matching versions. State how appearance, dimensions, function, quantity and labels will be checked and accepted. High quality is not an inspection criterion on its own. Where specialist testing or market requirements apply, identify the work that must be carried out by appropriately qualified people or organisations instead of assuming a factory visit covers it.
Points to check
- Identify the exact files and samples used for inspection.
- Describe critical checks and unacceptable defects.
- Separate on-site checks from specialist testing.
Define the batch and sampling arrangement
Identify the order, batches, models, colours and quantities to be inspected. Confirm how much is complete and packed. If sampling is used, agree the selection method, sample quantity and decision rules in advance. Selecting only conveniently accessible units may leave parts of the batch unrepresented. Record goods that were unavailable or unfinished and checks restricted by the site conditions so the report's coverage remains clear.
Points to check
- Record the quantity and condition actually available.
- Explain how units were selected across cartons or batches.
- List omitted checks and the reason for each omission.
Make each finding traceable and reproducible
Describe the observed issue with photographs, measurements, its location and the relevant product or carton identification. Record how many units were checked and how many showed the issue. Classify defects using the agreed criteria; refer unclear cases to the customer or appropriate technical decision-maker. For functional findings, include the tools, conditions and method so the factory can reproduce the issue and investigate it.
Points to check
- Show both the issue's location and a detailed view.
- Record measurement units and inspection conditions.
- Separate observations from proposed explanations of their cause.
Agree corrective action and the evidence needed to close it
Rework, replacement, sorting, further testing or acceptance with conditions should follow the product requirements and the nature of the issue. Ask the factory to state the affected quantity, action and completion plan. The customer then confirms the proposed response and any further inspection. Identify treated goods so they are not confused with untreated stock. A statement that the issue is fixed is not a substitute for the agreed evidence.
Points to check
- Assign an owner and status to each issue.
- Specify what evidence or reinspection is required.
- Retain authorised approval of any accepted exception.
Read the result together with its limitations
A pre-shipment inspection records conditions observed at the inspection time and within the agreed scope. Sampling cannot establish that every unit is defect-free, and an appearance check does not replace material, durability or other specialist tests. Read the conclusion alongside the coverage, exceptions and unfinished work. A check that was not performed should be identified as not checked, rather than implied to have passed.
Points to check
- Check the date, batch and sampling coverage.
- Read qualifications, exclusions and supporting evidence.
- Decide whether product risks call for further verification.
These guides provide general practical information for purchasing decisions. Confirm the requirements and commercial terms for your own project.
Support for this stage